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Client Service Associate

Client Service Associate Resume

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  • Olga Butyrina - Career Expert
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How to Write a Resume for Client Service Associate Job: Best Tips

Given that client service associates work in call centers to respond to customers’ calls and resolve issues, they should demonstrate strong communication and stress handling skills. If you’re successful in sending a written document that highlights your excellent verbal language skills, the recruiter will be impressed and want to see you at an interview to make sure that your voice is clear and pleasant. Here’s our short guide to help you make your application convincing and job-worthy.

Resume summary or career objective

Ask yourself, ‘Why am I qualified for this position?,’ ‘What makes me a perfect candidate?,’ ‘How I already used these qualifications in similar or other roles to prove my worth for this position?’ As soon as you know the answers to these questions, you will know what to pack in two to three sentences to introduce yourself to the employer.

Skills

Your essential skills for the client service associate resume should be people-related. Let the employer know that you’re patient, work well with information and can easily handle stress. The characteristics of your voice and finger dexterity are important too. Mention that you’re a fast typer and can multitask.

Education

Don’t skip this section. Even if you only have a high school diploma, which is absolutely enough for this position, list it properly. Include any related special training or certifications.

Work history

Regardless of whether you held jobs related to client service or not, list only the most relevant work experience. If you used to work another job, like as a waiter or secretary, that required interaction with customers, mention only the skills relevant for the position to which you are applying. If you have experience as a client service associate, emphasize your performance rather than duties.

Now, check out three simple writing tips for your position particularly:

Use the space wisely. A resume has a limited amount of space so you need to make sure you are using every inch to make an impact. But be careful not to pack your document too full of text. It needs to be easy to read quickly. Include white space between paragraphs and bullet points to highlight information to give your document a clean look. Also take the time to revise each bullet point and reword phrases to sound more impactful and impressive.
Recruiters like some words more than others. It is never a good idea to use cliches. Steer away from vague and banal descriptions. Buzzwords are cliches too. Can you imagine how many times an average recruiter has read ‘fast-thinker’ or ‘hard worker’? Even such common words as ‘leadership,’ ‘strategic,’ ‘experienced,’ and ‘passionate’ are excessively overused in applications, so it’s better to avoid them.
Match your resume to the client service associate job description. Although the position of a client service associate is more or less similar in different companies, each employer may have their own set of requirements depending on the company's size, ambition, strategic plants, etc. That is why it is crucial to see exactly what the employer expects you to know and do and demonstrate it in your application.

Professional client service associate resume example

To simplify your task, we decided to demonstrate how the above tips can be applied to one client service associate resume sample. Do you think it will be a challenge to create one for yourself? Not with our online builder! Complete a small questionnaire and you’ll get your perfectly structured unique copy.

Daan

Creyghton

Client Service Associate

148th Ave.

e: r.hill@email.com

t: 8107-308-305

Education

  • 2010/10 - 2014/08 Bachelor of Arts in Marketing

    UCLA, Los Angeles, CA

Profile

Polite client service associate with a pleasant voice and 5+ years of experience in handling customers’ calls and complaints.

Current professional goal: Seeking to leverage proven communication skills in a position of a client service associate.

Skills

  • Superb computer skills: quick typing, Microsoft Word, Excel
  • Fluent in English and Spanish
  • Excellent Communication Skills
  • Quick Learning
  • Teamwork / Collaboration Skills

Work History

Client Service Associate

Geo Reentry Services, Ukiah, CA / 2018/12 - currently

  • Provide exceptional client service by maintaining a positive attitude toward client relations
  • Maintain knowledge of current sales, promotions, and policies
  • Adhere to ethics and employee code of conduct policies and to safety regulations and standards.
Client Service Associate

Creative Workshop Printing and Copies, Ukiah, CA / 2016/04 - 2018/07

  • Supported senior management in establishing and maintaining a professional relationship with clients
  • Maintained store database of customer and transaction information
  • Assisted in setting & managing client expectations by scheduling and coordinating client events and meetings.
    • Client Service Staff

    Redwood Coast Regional Center, Ukiah, CA / 2014/08 - 2016/04

    • Managed online photo orders through company's website
    • Assisted customers with their in-store orders and communicated in a friendly manner
    • Answered the advisors phone, prepared reports as required, and escorted clients to the advisor.

This example is not commercial and has a demonstrative function only. If you need unique Resume please proceed to our editor.

Get one step closer to your dream job with an impressive resume!

What is The Difference Between Resume and CV?

Can’t decide whether a CV or resume for a client service associate will help you get a job? Let's compare! Although both CV and resume have a generic goal to present the qualifications and experience of the candidate, these documents differ in structure and length:

CV

A CV does not have length limitations.

A CV is a detailed review not only of your whole work experience, but also of academic history, including scholarships, research, and publications.

The CV text remains general to all job applications.

RESUME

The standard for a resume is one page.

A resume implies a brief summary of work experience, duties from previous jobs, and skills.

The content of the resume should be changed for each vacancy, to meet its employment characteristics and requirements.

A resume is a shortcut presenting all your related experience on one page. Therefore, this document is more preferable by recruiters because it helps to identify the right person from the number of candidates faster.

Client Service Associate Resume Template

From basic to creative, from old-school to modern, our selection of templates is wide and diverse. Fill in your personal and professional information and change colors. You’re all set!

Use this template

Or choose any other template from our template gallery

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Overall rating 4.5

Use this template

Or choose any other template from our template gallery

All templates

Overall rating 4.4

Main benefits of creating your resume for Client Service Associate in our builder

You do not have to wrestle with the structure of the resume. Just complete the questionnaire, and all the information will be arranged in the necessary sequence.

You can choose any of the proposed templates for your text. Each of them meets the format and design requirements for a resume.

You can easily edit the document for each new vacancy, adapting the work history, goal, and skills to the individual requirements of each employer.

Get one step closer to your dream job with an impressive resume!

Our customers’ feedback

See what other users have to say after using our editor to apply for the same position as you:

Rufaro O.

“This online service is as effective and is user friendly. Seek no more. You’ll find everything you need here.”

Ava G.

“The selection of layouts and designs was satisfactory to my taste, so I was able to create a unique profile.”

Bess R.

“There are so many little details in resume writing, so I’m afraid I will miss something. That is why I commissioned a resume for client service associate from this online editor. I was very happy with the results!”

Frequently Asked Questions

  1. What should I put on my resume if I’m a client service associate with no experience?
    Specify educational institutions and degrees you have received and mention certificates related to graphic design. Write about the student or volunteer projects you participated in as a graphic designer and describe your responsibilities. Beginners should put this information right after the resume summary. In our builder, we have templates for different resume structures, so you can choose the design that suits your particular case.
  2. What are 5 soft skills for the Client Service Associate resume?
    Soft skills are equally important, and your recruiter may take them into account when evaluating your CV or resume for a graphic designer position. We recommend you mention your communication, conflict resolution, time management, collaboration, and emotional Intelligence.
  3. What is the best resume format for a client service associate position?
    There are two main resume formats: functional and chronological. The first one focuses on skills and accomplishments, while the second describes your work history in chronological order. Which one to choose depends on your background.
  4. Should I include my email in my resume?
    Yes, you should add any relevant contact information. However, make sure your email address looks professional.

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